Helpful

Callbacks & API

API

Global Coverage API Error/Warning status events API endpoints explanation API documentation API credential creation Timestamps format in API API credentials renewal

Callbacks

Callbacks documentation Callback troubleshooting Device geolocation in the GUI Certificate authority Custom Callback Creation Callback error logs Callbacks and connectors Error callbacks Downlink acknowledgement

Certification

Sigfox Certifications

Sigfox Certification Handbook

Sigfox Ready

Checklist for device based on another Sigfox Ready device -similarity-Be prepared for radiated performance tests Sigfox radiated performance test plan Sigfox radiated performance specification

For Test Houses

Accreditation Chart Sigfox radiated test report requirements for Sigfox accredited Test Houses How to become a Sigfox accredited Test House?

Sigfox Verified

Be prepared for Sigfox RF & Protocol Tests

RC1

Sigfox RF & Protocol Specification RC1 Uplink Downlink Repeater Sigfox RF & Protocol Test Procedure Using RSA and SDR-Dongle for RC1 Sigfox RF & Protocol Test Plan RC1 Uplink Downlink Sigfox RF & Protocol Test Plan RC1 Uplink Downlink Monarch Sigfox RF & Protocol Specification RC1 Uplink Downlink Monarch Sigfox RF & Protocol Test Plan RC1 Uplink Downlink Repeater Sigfox RF & Protocol Specification RC1 Uplink Downlink

RC3

Sigfox RF & Protocol Specification RC3a Uplink Downlink Sigfox RF & Protocol Test Plan RC3a Uplink Downlink Sigfox RF & Protocol Specification RC3c Uplink Downlink Sigfox RF & Protocol Test Plan RC3c Uplink Downlink Sigfox RF & Protocol Test Procedure Using RSA and SDR-Dongle for RC3a Sigfox RF & Protocol Test Procedure Using RSA and SDR-Dongle for RC3c Sigfox RF & Protocol Test Plan RC3c Uplink Downlink Repeater Sigfox RF & Protocol Specification RC3c Uplink Downlink Repeater

RC2

Sigfox RF & Protocol Test Procedure Using RSA and SDR-Dongle for RC2 Sigfox RF & Protocol Test Plan RC2 Uplink Downlink Sigfox RF & Protocol Specification RC2 Uplink Downlink

RC4

Sigfox RF & Protocol Test Plan RC4 Uplink Downlink Sigfox RF & Protocol Test Procedure Using RSA and SDR-Dongle for RC4 Sigfox RF & Protocol Specification RC4 Uplink Downlink

RC5

Sigfox RF & Protocol Test Procedure Using RSA and SDR-Dongle for RC5 Sigfox RF & Protocol Test Plan RC5 Uplink Downlink Sigfox RF & Protocol Test Plan RC5 Uplink Downlink Repeater Sigfox RF & Protocol Specification RC5 Uplink Downlink Repeater Sigfox RF & Protocol Specification RC5 Uplink Downlink

RC6

Sigfox RF & Protocol Specification RC6 Uplink Downlink Sigfox RF & Protocol Test Procedure Using RSA and SDR-Dongle for RC6 Sigfox RF & Protocol Test Plan RC6 Uplink Downlink

Device HW

Sens’it antenna Antenna Design for Sigfox Ready devices Battery Application Note Oscillator Technical Note

Device management

Set unsubscribe date Deleting Devices

Device Type

Device type: meaning Payload display parameter Communication status indicator Set a keep alive delay Create a new device type

Documentation

JIRA Service Desk REST API documentation

Group

Business and Technical contacts e-mail: general knowledge Business contact email modification Event notifications Technical contact email modification

Principles

Downlink callbacks Radio Configuration Sequence number: general knowledge Link Quality: general knowledge Downlink information

Device

Set device location Restart a device subscription Device ID/PAC couple Subscription automatic renewal Suspend & Resume Edit multiple devices simultaneously Register as a prototype Register a device Register a batch of devices in one go Token state Replace a device Bulk operations Off-contract device Device not communicating Device messages delay End product certificate Devices being transferred Export a list of devices Move a device

Backend user access management

Backend user roles Reset Backend User password Backend user account creation Page forbidden Deleting users from a group Backend user timezone Backend user creation: invitation Backend user role modification

Industrialisation

How to test in production ?How to get Sigfox Credential from CRA ?

Products & Services

Test frames: Contract option Sigfox Activate Sigfox France Service Desk : numéro de téléphone Backend user helpbook

Coverage

Sigfox Service map Display sigfox global coverage on your website

Geolocation

Geocallback creation Geolocation: service not available

Other

Sigfox support portal login issues Sigfox ticketing tool email comments Sigfox Partner Network Sigfox Interactive voice response Ticketing tool login

SDR Dongle

Sigfox SDR dongle datasheet What is the public key and how to activate it?

Radio Signal Analyzer

Radio Signal Analyzer - User guide

Sigfox Network Emulator

Sigfox Ready™ modules compatibility Sigfox Network Emulator - troubleshooting Sigfox Network Emulator - User Guide

Sens'it

Sens'it v3 datasheet Sens'it v3 user guide Sens'it v2 user guides

Device managementGroup

Business and Technical contacts e-mail: general knowledge

But what does Business or technical contacts e-mail mean ?

Explanation

All the Sigfox notifications are sent automatically to customers when it is necessary, it concerns :

Business contact e-mail: "Business" will match all Sigfox notifications related to contracts (end of contract, contract start ect ..) and releases (such as runtime versions).
Technical contact e-mail: "Technical" directly concerns all Sigfox notifications related to technical improvements, incidents and inherent aspect.

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