Helpful

Access Station

Access Station Micro datasheet Access Station Micro Safety & Compliance Access Station Micro Product Manual Access Station Micro Utility Access Station Micro Quick Start Guide

Industrialisation

How to test in production ?How to get Sigfox Credential from CRA ?

Callbacks & API

API

API credential creation Error/Warning status events API endpoints explanation Global Coverage API Timestamps format in API API documentation API credentials renewal

Callbacks

Callback troubleshooting Device location in the GUI Certificate authority Custom Callback Creation Downlink acknowledgement Callbacks and connectors Error callbacks Callbacks documentation Callback error logs

Device HW

Battery Application Note Oscillator Technical Note Antenna Design for Sigfox Ready devices Sens’it antenna

Certification

Sigfox Certifications

Sigfox Certification Handbook

Sigfox Ready

Sigfox radiated performance specification Be prepared for radiated performance tests Checklist for device based on another Sigfox Ready device -similarity-Sigfox radiated performance test plan

For Test Houses

Accreditation Chart Sigfox radiated test report requirements for Sigfox accredited Test Houses How to become a Sigfox accredited Test House?

Sigfox Verified

Be prepared for Sigfox RF & Protocol Tests

RC1

Sigfox RF & Protocol Test Plan RC1 Uplink Downlink Repeater Sigfox RF & Protocol Specification RC1 Uplink Downlink Monarch Sigfox RF & Protocol Test Plan RC1 Uplink Downlink Monarch Sigfox RF & Protocol Specification RC1 Uplink Downlink Repeater Sigfox RF & Protocol Test Procedure Using RSA and SDR-Dongle for RC1 Sigfox RF & Protocol Test Plan RC1 Uplink Downlink Sigfox RF & Protocol Specification RC1 Uplink Downlink

RC3

Sigfox RF & Protocol Test Plan RC3c Uplink Downlink Sigfox RF & Protocol Specification RC3a Uplink Downlink Sigfox RF & Protocol Test Plan RC3a Uplink Downlink Sigfox RF & Protocol Specification RC3c Uplink Downlink Sigfox RF & Protocol Test Procedure Using RSA and SDR-Dongle for RC3a Sigfox RF & Protocol Test Procedure Using RSA and SDR-Dongle for RC3c Sigfox RF & Protocol Specification RC3c Uplink Downlink Repeater Sigfox RF & Protocol Test Plan RC3c Uplink Downlink Repeater

RC2

Sigfox RF & Protocol Test Plan RC2 Uplink Downlink Sigfox RF & Protocol Specification RC2 Uplink Downlink Sigfox RF & Protocol Test Procedure Using RSA and SDR-Dongle for RC2

RC4

Sigfox RF & Protocol Test Procedure Using RSA and SDR-Dongle for RC4 Sigfox RF & Protocol Test Plan RC4 Uplink Downlink Sigfox RF & Protocol Specification RC4 Uplink Downlink

RC5

Sigfox RF & Protocol Test Plan RC5 Uplink Downlink Sigfox RF & Protocol Specification RC5 Uplink Downlink Repeater Sigfox RF & Protocol Specification RC5 Uplink Downlink Sigfox RF & Protocol Test Procedure Using RSA and SDR-Dongle for RC5 Sigfox RF & Protocol Test Plan RC5 Uplink Downlink Repeater

RC6

Sigfox RF & Protocol Specification RC6 Uplink Downlink Sigfox RF & Protocol Test Plan RC6 Uplink Downlink Sigfox RF & Protocol Test Procedure Using RSA and SDR-Dongle for RC6

Backend user access management

Backend user timezone Backend user account creation Page forbidden Deleting users from a group Backend user role modification Backend user roles Reset Backend User password Backend user creation: invitation

Device management

Deleting Devices Set unsubscribe date

Device Type

Device type: meaning Payload display parameter Communication status indicator Set a keep alive delay Create a new device type

Documentation

JIRA Service Desk REST API documentation

Group

Business and Technical contacts e-mail: general knowledge Business contact email modification Event notifications Technical contact email modification

Principles

Downlink callbacks Radio Configuration Sequence number: general knowledge Link Quality: general knowledge Downlink information

Products & Services

Test frames: Contract option Sigfox Activate Sigfox France Service Desk : numéro de téléphone Backend user helpbook

Coverage

Sigfox Service map Display sigfox global coverage on your website

Geolocation

Network location: service not available Atlas service callback creation

Other

Sigfox Interactive voice response Sigfox Partner Network Sigfox support portal login issues Ticketing tool login Sigfox ticketing tool email comments

SDR Dongle

Sigfox SDR dongle datasheet What is the public key and how to activate it?

Radio Signal Analyzer

Radio Signal Analyzer - User guide

Sigfox Network Emulator

Sigfox Ready™ modules compatibility Sigfox Network Emulator - troubleshooting Sigfox Network Emulator - User Guide

Sens'it

Sens'it v3 user guide Sens'it v2 user guides Sens'it v3 datasheet

Device managementGroup

Business and Technical contacts e-mail: general knowledge

But what does Business or technical contacts e-mail mean ?

Explanation

All the Sigfox notifications are sent automatically to customers when it is necessary, it concerns :

Business contact e-mail: "Business" will match all Sigfox notifications related to contracts (end of contract, contract start ect ..) and releases (such as runtime versions).
Technical contact e-mail: "Technical" directly concerns all Sigfox notifications related to technical improvements, incidents and inherent aspect.

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