Event notifications
For each device type you can configure alerts that are triggered upon event occurrence.
Creation procedure
- Go to the "Device type" tab.
- Enter your device type information page by clicking on its name.
- In the left column click on "Event configuration".
- Click on the "New" button in the top right corner.
- Choose the event type you want to configure in the "Event type" drop-down menu.
Events explanation
| Name | Description | Triggered by |
|---|---|---|
| Break in message sequence | A minor gap in the sequence number is observed. | Sigfox Cloud |
| Off contract | A device's token has reached its end date and the device was unable to retrieve a new token. | Sigfox Cloud |
| Out of message sequence | A major gap in the sequence number is observed. | Sigfox Cloud |
| On contract | A device has been added to a device type associated with this contract. | Sigfox Cloud |
| Receive first test message | A device has sent its first test message. | Sigfox Cloud |
| Receive first payable message | A device has been activated. | Sigfox Cloud |
| Renewal | A device's subscription duration has been prolonged on the ongoing contract. | Sigfox Cloud |
| Suspend | A device subscription is manually put on hold. | Backend GUI "Suspend" feature |
| Resume | A device subscription was on hold and is manually resumed. | Backend GUI "Resume" feature |
| Restart | A device token exits the off-contract status. | Backend GUI "Restart" feature |
| Replaced to | The replace feature has been used, this event regards the target device. | Backend GUI "Replace" feature |
| Invalid private key | Please contact your modem provider. | Sigfox Cloud |
| Change device type | A device is transferred between two device types associated with the same contract. | Backend GUI "Transfer" feature |
| Replaced by | The replace feature has been used, this event regards the origin device. | Backend GUI "Replace" feature |
| Intra transfer | A device has been transferred between two device types associated with different contracts from the same order. | Backend GUI "Transfer" feature |
| Extra transfer | A device is transferred between two device types associated with different contracts from different orders. | Backend GUI "Transfer" feature |
Channel
Defines the method used to receive the event notification.
- None: no information will be transferred.
- URL: the backend will use the callback feature to push the notification via the provided URL address.
- Email: the backend will send an email to the entered email address.
Muted
Tick this box if you wish to keep the event's settings but deactivate it for the time being.