Access Station

Access Station Micro UtilityAccess Station Micro DatasheetAccess Station Micro Quick Start GuideAccess Station Micro Supported Countries, Safety & Certification informationAccess Station Micro Product ManualAccess Station Micro Sealing cover ManualAccess Station Micro troubleshooting

API

API documentationAPI versioningAPI credential creationAPI credentials renewalAPI rate limitingAPI Response code referencesError/Warning status events API endpoints explanationGlobal Coverage APITimestamps format in API

Callbacks

Principles

Getting StartedCallback and ConnectorsCallback mediumCallback integrationCustom callback creationEvent callback creationPartner Callback creation

Data callback

UplinkBidir

Service callback

StatusAcknowledgeRepeaterData advanced

Error callback

Error callback

Event callback

Event typeBreak in message sequenceOff contractOut of message sequenceOn contractReceive first test messageReceive first payable messageRenewalSuspendResumeReplaced toInvalid private keyChange device typeReplaced byIntra transferExtra transferRestartOverusageContract switch

Partner built-in callback

AWS IoT built-in callbackAWS Kinesis built-in callbackIBM Watson IoT Platform built-in callbackMicrosoft Azure Event hub built-in callbackMicrosoft Azure IoT hub built-in callback

Callback troubleshooting

Callback error logCallback troubleshooting procedure

Backend user access management

Backend user creation: invitationBackend user role modificationPage forbiddenReset Backend User passwordBackend user rolesBackend user account creationBackend user timezoneDeleting users from a group

Certification

Sigfox Certifications

Sigfox Certification HandbookChecklist for device based on another Sigfox Ready device -similarity-

Sigfox Radiated Performance tests

Be prepared for Radiated Performance TestsSigfox Radiated Performance Test Specifications v2.0

Sigfox RF & Protocol tests

Be prepared for Sigfox RF & Protocol Tests v5.0.2Sigfox RF & Protocol Test Specification v5.0.3Sigfox RF & Protocol Test Procedure

Device HW

Antenna Design for Sigfox Ready devicesSens’it antennaOscillator Technical NoteBattery Application Note

Device management

Device Type

Device type: meaningCreate a new device typeContractsPayload display parameterCommunication status indicatorSet a keep alive delay

Group

Business and Technical contacts e-mail: general knowledgeEvent notificationsTechnical contact email modification

Principles

Radio ConfigurationDownlink callbacksSequence number: general knowledgeSequence number: troubleshootingLink Quality: general knowledgeDownlink information

Device

Device and Token lifecycleDevice ID/PAC coupleSuspend & ResumeSubscription automatic renewal within a single contractRestart a device subscriptionUnsubscribe a deviceDeleting DevicesRegister a deviceDevice not communicatingEdit multiple devices simultaneouslyEnd product certificateReplace a deviceDevices being transferredBulk operationsExport a list of devicesOut Of Band (OOB) messagesRegister a batch of devices in one goDevice messages delayOff-contract deviceRegister as a prototypeSet device locationMove a device

Helpful

GLOSSARY

Industrialisation

How to test in production ?How to get Sigfox Credential from CRA ?Sigfox Credential provisioning for Open Software Architecture modules and SDK

Products & Services

Test messages: Contract optionSigfox ActivateSigfox France Service Desk : numéro de téléphoneBackend user helpbook

Coverage

Display the Sigfox global coverageDisplay the Sigfox Monarch global coverageSigfox coverage maps .kmz filesSigfox Service map

Atlas Service

Atlas service: Micro stations geographical coordinatesNetwork Location position moving over timeAtlas service callback creationActual device position outside of location radiusLarge location radiusLocations over seaMessage location accuracyNetwork location: service not availableNo location provided for a messageProvided location far from actual location

Other

Sigfox Interactive voice responseSigfox Partner NetworkSigfox support portal login issuesSigfox ticketing tool email commentsTicketing tool login

SDR Dongle

Sigfox SDR dongle datasheetWhat is the public key and how to activate it?

Sigfox Network Emulator

Sigfox Network Emulator - User GuideSigfox Ready™ modules compatibilitySigfox Network Emulator - troubleshooting

Radio Signal Analyzer

Radio Signal Analyzer - User guide

Sens'it

Sens'it v3 datasheetSens'it v2 user guidesSens'it v3 user guideSens'it Device all you need to knowSens'it for Sigfox learnings
Products & ServicesOther

Sigfox ticketing tool email comments

Context

The Sigfox ticketing tool sends email notifications to users every time there is an update in their ongoing request (e.g. request acknowledgement, resolution etc).

For the time being, it is not possible to post a comment within an ongoing request by replying to a notification email.

Solution 

You can directly post a comment (for additional information) or an attachment at the Sigfox ticketing tool customer portal.

To access your ongoing requests and add a comment:

  1. Click on the Request button in the top right corner. Your dashboard will be displayed.
  2. Click on the request Summary or Reference to view its details
  3. Add a comment or an attachment

 

 

 

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