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Sigfox Certifications

Sigfox Certification Handbook

Sigfox Verified

Be prepared for Sigfox RF & Protocol Tests v5.0.1Be prepared for Sigfox RF & Protocol Tests V4.0.1Sigfox RF & Protocol Test Specification v5.0.3Sigfox RF & Protocol Test Procedure

Helpful

CallbacksCallback troubleshooting

Callback error log

Problem

Your IoT platform or server stopped receiving data from your device(s).

Solution

It might happen that your callbacks are not being transmitted correctly due to a communication problem between the Sigfox Backend and your IoT platform or server. You can check the error log by proceeding as follows:

  1. Go to the Device Type that contains the impacted devices.
  2. Click on Callbacks within the left side menu.
  3. If any Callback errors, you will find a button in the "Error" column next to the Callback.

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