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Device managementDevice

Devices being transferred

When registering a device that has been previously registered, then a transfer takes place. You can monitor the status of this transfer.


  1. Browse to the Device type tab.
  2. Click on the target Device type name.
  3. In the left-handed menu go to Devices being transferred.

Transfer statuses are displayed as follows :

Please be aware that registering devices in a new group will cause a one hour service interruption, the loss of its ongoing token and its message history.

When will your device be transferred for good?

As this transfer causes a one hour service interruption, this transfer will be effective one hour after the displayed Start time. Your device will then be displayed and its messages will be delivered again.

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