When registering a device that has been previously registered, then a transfer takes place. You can monitor the status of this transfer.
- Browse to the Device type tab.
- Click on the target Device type name.
- In the left-handed menu go to Devices being transferred.
Transfer statuses are displayed as follows :
Please be aware that registering devices in a new group will cause a one hour service interruption, the loss of its ongoing token and its message history.
When will your device be transferred for good?
As this transfer causes a one hour service interruption, this transfer will be effective one hour after the displayed Start time. Your device will then be displayed and its messages will be delivered again.