Certification

Sigfox Certifications

Sigfox Certification Handbook

Sigfox Verified

Be prepared for Sigfox RF & Protocol Tests v5.0.1Be prepared for Sigfox RF & Protocol Tests V4.0.1Sigfox RF & Protocol Test Specification v5.0.3Sigfox RF & Protocol Test Procedure

Helpful

Device managementDevice

Unsubscribe a device

This feature will allow you to terminate a valid token. Please be advised it will be permanently lost.

With group administrator privileges, this feature is available through the backend GUI and through API. If you do not have access to this feature, please reach out to your local Sigfox Operator. 

GUI usage

From the device information page, a SET button is displayed next to the Unsubscription date field.

If the current date is set the device will automatically go off-contract upon confirmation.

If a future date is set the token will be terminated on this date. The device will switch off-contract only if a message is received after this date.

Once a device is off-contract its subscription can be restarted using the Restart feature.

API usage

The dedicated single and bulk endpoints are publicly documented in the API documentation.

If a past date is set the device will automatically go off-contract upon API request.

If a future date is set the token will be terminated on this date. The device will switch off-contract only if a message is received after this date.

Once a device is off-contract its subscription can be restarted using the Restart feature.

Force unsubscription

If you already used the Unsubscribe feature with a future date, please be advised that you can still force unsubscription by setting a past date with the dedicated API endpoint.


Can't find what you're looking for ?

Have questions? Our worldwide Community of expert fans can answer them.
Have answers? Join the Community and help!

slack logo

Ask the community >