Access Station

Access Station Micro UtilityAccess Station Micro DatasheetAccess Station Micro Quick Start GuideAccess Station Micro Supported Countries, Safety & Certification informationAccess Station Micro Product ManualAccess Station Micro Sealing cover ManualAccess Station Micro troubleshooting

API

API documentationAPI versioningAPI credential creationAPI credentials renewalAPI rate limitingAPI Response code referencesGlobal Coverage APITimestamps format in API

Callbacks

Principles

Getting StartedCallback and ConnectorsCallback mediumCallback integrationCustom callback creationEvent callback creationPartner Callback creation

Data callback

UplinkBidir

Service callback

StatusAcknowledgeRepeaterData advanced

Error callback

Error callback

Event callback

Event typeBreak in message sequenceOff contractOut of message sequenceOn contractReceive first test messageReceive first payable messageRenewalSuspendResumeReplaced toInvalid private keyChange device typeReplaced byIntra transferExtra transferRestartOverusageContract switch

Partner built-in callback

AWS IoT built-in callbackAWS Kinesis built-in callbackIBM Watson IoT Platform built-in callbackMicrosoft Azure Event hub built-in callbackMicrosoft Azure IoT hub built-in callback

Callback troubleshooting

Callback error logCallback troubleshooting procedure

Backend user access management

Backend user creation: invitationBackend user timezonePage forbiddenBackend user rolesBackend user account creationBackend user role modificationDeleting users from a groupReset Backend User password

Certification

Sigfox Certifications

Sigfox Certification HandbookChecklist for device based on another Sigfox Ready device -similarity-

Sigfox Radiated Performance tests

Be prepared for Radiated Performance TestsSigfox Radiated Performance Test Specifications v2.0

Sigfox RF & Protocol tests

Sigfox RF & Protocol Test Specification v5.0.3Be prepared for Sigfox RF & Protocol Tests v5.0.2Sigfox RF & Protocol Test Procedure

Device HW

Device Current Drain : Downlink optimizationBattery Application NoteAntenna Design for Sigfox Ready devicesOscillator Technical NoteSens’it antenna

Device management

Device Type

Device type: meaningCreate a new device typeContractsPayload display parameterCommunication status indicatorSet a keep alive delay

Principles

Radio ConfigurationSequence number: general knowledgeSequence number: troubleshootingLink Quality: general knowledgeDownlink informationDownlink callbacks

Device

Device and Token lifecycleMove a deviceDevice ID/PAC coupleSuspend & ResumeSubscription automatic renewalRestart a device subscriptionUnsubscribe a deviceDeleting DevicesRegister a deviceDevice not communicatingEdit multiple devices simultaneouslyEnd product certificateReplace a deviceDevices being transferredBulk operationsExport a list of devicesOut Of Band (OOB) messagesRegister a batch of devices in one goDevice messages delayOff-contract deviceRegister as a prototypeSet device location

Helpful

GLOSSARY

Industrialisation

How to test in production ?Sigfox Credential provisioning for Open Software Architecture modules and SDKHow to get Sigfox Credential from CRA ?

Products & Services

Test messages: Contract optionSigfox France Service Desk : numéro de téléphoneBackend user helpbook

Coverage

Display the Sigfox global coverageSigfox Service mapDisplay the Sigfox Monarch global coverageSigfox coverage maps .kmz files

Atlas Service

Actual device position outside of location radiusLarge location radiusMessage location accuracyNetwork location: service not availableAtlas service callback creationAtlas service: Micro stations geographical coordinatesLocations over seaNetwork Location position moving over timeNo location provided for a messageProvided location far from actual location

Other

Sigfox Interactive voice responseSigfox Partner NetworkSigfox support portal login issuesTicketing tool login

SDR Dongle

Sigfox SDR dongle datasheetWhat is the public key and how to activate it?

Sigfox Network Emulator

Sigfox Network Emulator - User GuideSigfox Ready™ modules compatibilitySigfox Network Emulator - troubleshooting

Radio Signal Analyzer

Radio Signal Analyzer - User guide

Sens'it

Sens'it v3 datasheetSens'it v2 user guidesSens'it v3 user guideHow to use Sens'it after closure of sensit.io applicationSens'it Device all you need to knowSens'it for Sigfox learnings
Products & ServicesOther

Ticketing tool login

Here is how to access the Sigfox ticketing tool.

  1. Browse to https://support.sigfox.com

  2. Scroll down the page and click the Login button

  3. Enter your credentials and click the Log in button

(info) Hint: you can follow-up on previously raised requests by clicking the Requests button in the top right-hand corner of the screen.

(minus) If you do not have any credentials to log in with, please reach out to your local Sigfox Operator.

Can't find what you're looking for ?

Have questions? Our worldwide Community of expert fans can answer them.
Have answers? Join the Community and help!

slack logo

Ask the community >