Here is a summarized description of a device lifecycle and associated token state on the Sigfox backend:
Please be advised that transferring a device to a device type associated with a contract originating from a different order will cause the irremediable loss of its token. Please refer to the Token information section of this article for additional information.
1 : The Replace feature is not described any further here, for additional details please view the dedicated article.
2 : The Transfer feature is not described any further here, for additional details please view the dedicated article.
3 : Unsubscription will not behave the same if the current date is selected, for additional details please view the dedicated article.
4 : Please be advised that a suspended device is not unsubscribed, its subscription will still be invoiced. For additional details please view the dedicated article.
5 : Invalid token state is a temporary state that appears whenever a token has ended until a message from this device has been delivered to the Cloud.
The next incoming message will cause the device to either get a new token or to go into the off-contract state.
The New feature will always cause the ongoing token to be lost.
the Transfer feature may have different consequences, depending on the token status and the contract used:
- Token state: no token. If a device has not token there is no impact.
- Same contract: the transfer is seamless. No subscription fee or option fee are invoiced.
- Same order but different contract: transfer to a device type associated with another contract from the same order causes token loss on the former contract and token use on the new contract. Token activation date and end date are replicated to the new token. No subscription fee or option fee are invoiced.
- Different order: transfer to a device type associated with a different order causes the token to be definitively lost (token used). As soon as the device communicates it will grab a new token, if available. Subscription fee and option fee will be invoiced.