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Device managementDevice

Device messages delay

There are two timestamps along the transmission from to the device to the SIGFOX Backend:

  • Timestamp #0: performed by the network when receiving the message
  • Timestamp #1: performed by the SIGFOX Backend when processing the message

 

Message delay (seconds) = Timestamp #1 - Timestamp #0

High delay root-cause

A high device message delay might be observed if the device is covered by a single basestation and the latter has a temporary connectivity issue.

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